Privacy Policy

Who controls your data

Data controller: Etterby Analytics Ltd

Contact email: hello@etterby.com

What data we collect

• • If you accept analytics cookies, Google Analytics 4 may collect high-level usage information such as page visits and broad browser/device data.
• • If you submit the contact form, we collect the details you provide: name, work email, company, and message.
• • If you email us directly, we collect the information in your email and the basic metadata needed to reply.

Why we use this data

• • To respond to enquiries and arrange follow-up discussions.
• • To assess whether our services are a fit and prepare proposals when requested.
• • To understand high-level website usage and improve pages and content, where analytics consent is given.

Lawful basis

• • Consent: for analytics cookies and GA4 tracking. You can withdraw consent at any time via Cookie settings.
• • Steps prior to contract and legitimate interests: for handling business enquiries and communications related to potential consultancy engagements.

Who we share data with

• • Formspree: processes contact form submissions on our behalf.
• • Google Analytics (Google): processes analytics data only when you accept analytics cookies.
• • Email provider: direct email enquiries are processed by our business email provider. TODO: add provider name (manual confirmation required).

We do not sell your personal data.

Retention

Cookie preference data is stored in a first-party cookie for 1 year and in local browser storage until cleared.

TODO: add and confirm retention periods for enquiry data and analytics reporting data (manual legal/business review required).

Your rights

You can ask us to provide access to your data, correct inaccurate data, erase data, restrict processing, object to processing, and provide portability where applicable. You can also withdraw analytics consent at any time.

To exercise your rights, email hello@etterby.com.

Complaints

If you are not satisfied with how we handle personal data, you can complain to the UK Information Commissioner's Office (ICO): ico.org.uk/make-a-complaint.

Cookie choices

For more detail, see our Cookie Policy. You can accept, reject, or change analytics consent at any time using the Cookie settings control in the footer.